CASE STUDY
APSCA’s Digital Transformation Journey with Ksense Technology Group –
The Association of Professional Social Compliance Auditors (APSCA), an industry association founded in 2015 to support the social compliance auditing profession, found itself in a crisis when their custom Knack application reached its breaking point. The previous development team had left the application with numerous issues, including database structure problems, security vulnerabilities, and a costly reliance on Make (formerly Integromat) for automation. Seeking a solution to stabilize and enhance their application, APSCA turned to Ksense Technology Group for their expertise in software development and business process optimization.
Client Profile
APSCA’s existing custom Knack application posed several critical challenges that threatened the organization’s ability to support its members and fulfill its mission:
- Structural and Security Issues: Database structure problems and security vulnerabilities put APSCA’s data and operations at risk.
- Costly and Error-Prone Automation: Dependence on Make for automation caused data errors and increased costs due to improper integration.
- Limited Functionality: Lack of essential features like custom invoicing, complex business logic, QuickBooks integrations, and custom reports hindered operational efficiency.
APSCA needed a partner who could not only address these immediate concerns but also provide a long-term solution that would support their growth and evolving needs.
Project Scope
We developed a comprehensive, multi-phase solution to address APSCA’s challenges and set them on a path towards digital transformation:
- Immediate Stabilization:
- Migrated APSCA to a secure Amazon Web Services account.
- Implemented API best practices to address security vulnerabilities.
- Replaced costly Make scenarios with custom code, reducing costs and improving reliability.
- Application Enhancement:
- Revamped the custom Knack application with new, tailored features.
- Developed a custom invoicing application and integrated complex business logic and QuickBooks.
- Built custom reports and dashboards to save time and improve efficiency.
- Implemented a sophisticated notification system using SendGrid.
- Future-Proofing:
- Started developing a new web application using Next.js to ensure scalability and up-to-date technology.
Throughout the project, we focused on gaining a deep understanding of APSCA’s business, allowing us to design and implement features that perfectly aligned with the organization’s unique requirements.
Impact
Through our expertise and commitment to understanding APSCA’s business, the organization achieved a stable, enhanced custom Knack application that supports its global network of auditors and firms:
- Enhanced Security and Reliability: APSCA’s data and operations are now protected by a secure infrastructure and best practices in API design.
- Reduced Costs and Improved Automation: By replacing Make scenarios with custom code, APSCA has reduced its automation costs and improved the reliability of its processes.
- Increased Operational Efficiency: The custom invoicing application, complex business logic, QuickBooks integrations, and custom reports and dashboards have significantly streamlined APSCA’s operations.
- Improved User Experience: The notification system keeps users informed and engaged, ensuring smooth collaboration and task management.
Thanks to our efforts, APSCA’s custom Knack application is now stable, efficient, and relied upon by thousands of auditors and dozens of firms worldwide to perform critical daily tasks.
Conclusion
APSCA’s partnership with Ksense Technology Group demonstrates the transformative power of working with a technology partner who takes the time to understand their client’s unique business needs and challenges. By providing a comprehensive solution that addressed immediate concerns, enhanced functionality, and laid the foundation for future growth, Ksense has empowered APSCA to better serve its members and fulfill its mission of supporting the social compliance auditing profession.
The success of this project highlights our ability to:
- Quickly stabilize and secure critical applications
- Design and implement complex features tailored to specific business needs
- Provide long-term, scalable solutions that support growth and evolving requirements
With a stable, cutting-edge custom Knack application in place and a trusted technology partner by their side, APSCA is well-positioned to continue growing its global network and advancing its vision of professionalism, consistency, and credibility in the social compliance auditing field. Ready to transform your business with a tailored digital solution? Contact Ksense today and let’s start your journey towards a stable and scalable application.
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