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User details of custom web app for Brigham and Women’s Hospital

CASE STUDY

Optimizing Asset Management with iCertify: A Case Study on Enhancing Operational Efficiency for Pickford

When Pickford, a leader in rental, sales, and service facilities, faced challenges in managing tool calibration and certification, they turned to Ksense. The result? iCertify, a custom web portal transforming their asset management.

Client Profile

Pickford offers rental, sales, and service facilities to their customers. Managing tool calibration, certification requirements, and service alerts was challenging, leading to inefficiencies and customer dissatisfaction. Pickford’s executive team had started developing a solution using Knack, a low-code platform, but needed expert assistance to complete the project.

Project Scope

Ksense joined the project to assist Pickford in developing iCertify, a comprehensive custom web portal for asset management. Our approach included:

  • Continuing the development within the existing Knack application to leverage the work already done by Pickford’s executive team.
  • Creating custom QR code solutions for easy asset lookup, even without a mobile device.
  • Assigning a dedicated business analyst to gain a deep understanding of Pickford’s operations.
  • Designing and implementing an optimal database structure and user interface/experience (UI/UX) for the custom web portal.

By working closely with Pickford and building upon the existing foundation, Ksense developed a tailored solution addressing their specific needs and challenges.

Branch admin table in custom web app for iCertify for Pickford

3 Key Benefits of iCertify for Pickford

  • Centralized Asset Management

You can now oversee all your calibrated and certified assets in one centralized location with iCertify, making it easier to prioritize and stay ahead of due dates for recalibration and servicing.

  • Easy Access to Documentation

Easily review, print, save, and email asset documentation and certification documents, ensuring you always have the information you need at your fingertips.

  • Convenient Alerts and Search Features

Receive automatic alerts for expired certificates and upcoming due dates. iCertify’s search, filter, sort, and export functionalities make managing your assets straightforward and efficient.

Impact

The iCertify custom web portal has been a significant success for Pickford, greatly improving customer satisfaction and streamlining asset management processes. Key benefits include:

  • Centralized, easily accessible information on calibrated and certified assets.
  • Automatic alerts for expired certificates and upcoming due dates.
  • Convenient search, filter, sort, and export functionalities.
  • Custom QR code solutions for quick and easy asset lookup.

Conclusion

Pickford faced challenges in managing tool calibration, certification requirements, and service alerts, leading to customer dissatisfaction and operational inefficiencies. By collaborating with Ksense, Pickford developed iCertify, a comprehensive custom web portal that streamlines asset management processes.

Ksense’s approach, including continuing development within the existing Knack platform, creating custom QR code solutions, and providing a dedicated business analyst, resulted in a tailored solution that addresses Pickford’s unique needs. The success of iCertify has significantly improved customer satisfaction and transformed Pickford’s asset management capabilities.

By partnering with Ksense, Pickford has transformed their asset management approach. Discover how Ksense can revolutionize your business operations. Contact us today for a consultation.

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Sales Dashboard Applications

Empower your sales team with data-driven insights through our interactive dashboard applications. Monitor performance metrics, track sales trends, and optimize strategies in real-time. Drive sales growth and make informed decisions with our powerful applications.

Sales Dashboard Applications

Empower your sales team with data-driven insights through our interactive dashboard applications. Monitor performance metrics, track sales trends, and optimize strategies in real-time. Drive sales growth and make informed decisions with our powerful applications.

Sales Dashboard Applications

Empower your sales team with data-driven insights through our interactive dashboard applications. Monitor performance metrics, track sales trends, and optimize strategies in real-time. Drive sales growth and make informed decisions with our powerful applications.

Sales Dashboard Applications

Empower your sales team with data-driven insights through our interactive dashboard applications. Monitor performance metrics, track sales trends, and optimize strategies in real-time. Drive sales growth and make informed decisions with our powerful applications.

Sales Dashboard Applications

Empower your sales team with data-driven insights through our interactive dashboard applications. Monitor performance metrics, track sales trends, and optimize strategies in real-time. Drive sales growth and make informed decisions with our powerful applications.

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